Privacy Policy
Last updated: November 2, 2025
Introduction
Toushe is committed to protecting the privacy and legal rights of our users. This Privacy Policy explains what data we collect, why we need it, how we use it, and what control you have over your information. By using Toushe, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
- Phone Number: Used for OTP-based registration/login and account management. Not used for advertising or shared with third parties.
- Optional Account Information: Name, profile picture, or email (if provided) to personalize your experience.
- Location Data: With your permission, we collect location data to show nearby experiences and improve recommendations.
Usage Data
- Interactions with experiences, bookings, and searches
- Device information (model, OS version, unique identifiers)
- App usage analytics and crash reports
How We Use Your Information
✓ Service Delivery
Provide and maintain Toushe services, process bookings, and facilitate communication between users and hosts.
✓ Personalization
Recommend experiences based on your preferences, location, and past interactions.
✓ Communication
Send booking confirmations, updates, and important service notifications.
✓ Improvement
Analyze usage patterns to improve our platform, fix bugs, and develop new features.
Data Sharing and Disclosure
We do not sell your personal information. We may share data only in the following circumstances:
- With Experience Hosts: When you book an experience, we share necessary information (name, contact) with the host.
- Service Providers: Trusted third-party services that help us operate (e.g., cloud hosting, analytics, payment processing).
- Legal Requirements: When required by law or to protect our rights and safety.
Data Security
We implement industry-standard security measures to protect your data, including:
🔒 Encryption
Data encrypted in transit and at rest
🛡️ Secure Servers
Hosted on secure cloud infrastructure
🔐 Access Control
Limited employee access to data
Your Rights
You have the following rights regarding your personal data:
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but some features may not function properly if disabled.
Children's Privacy
Toushe is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of Toushe after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: